Legal

Privacy Policy

1. Introduction

Tomi Lord operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Our store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our store.

2. Personal information we collect or process

When you interact with our Services, we may collect the following categories of personal information:

• Contact details such as your name, billing address, shipping address, phone number and email address.
• Order information such as your name, billing and shipping address, and the items you purchase.
• Account information such as your username, password and preferences.
• Shopping activity such as items you view, add to cart, or add to a wishlist.
• Customer support information you provide when you contact us.
• Device and usage information such as your IP address, browser data, and how you interact with our Services.

We do not collect or store full payment card details; payments are processed securely by our payment providers.

3. Sources of personal information

We collect personal information directly from you, automatically through your use of the Services, and from service providers, partners or other third parties who help us operate the store.

4. How we use your personal information

• Providing the Services: to process your payments, fulfill your orders, and manage your account.
• Marketing: to send you promotional communications by email or other channels, where permitted.
• Security and fraud prevention: to detect and prevent fraud and to authenticate access.
• Customer support: to respond to your requests and maintain our relationship with you.
• Legal compliance: to comply with applicable laws and respond to lawful requests.

5. How we disclose personal information

We may disclose personal information to Shopify and other vendors and service providers who perform services on our behalf, to marketing partners, and in connection with a business transaction such as a merger, financing or sale of assets. We may also disclose information to comply with applicable law or a lawful request.

6. Relationship with Shopify

Information you submit to the Services will be transmitted to and shared with Shopify, our platform provider, so that Shopify can provide and improve its services. Shopify may use information from interactions across the many merchants that use its platform, in accordance with its own terms and policies.

7. Third-party websites and links

Our store may contain links to other websites that are not operated by us. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy or reliability of their content.

8. Children's data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. We have no knowledge of sharing or selling the personal information of individuals under 16 years of age.

9. Security and retention

No method of transmission or storage is completely secure, and no security measures are perfect or impenetrable. We retain your personal information for as long as necessary to maintain your account, provide the Services, comply with our legal obligations, or resolve disputes.

10. Your rights and choices

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of certain uses such as targeted advertising. Residents of the UK and EEA may also ask us to stop or restrict our processing and may withdraw consent at any time.

11. Complaints

If you have a complaint about how we handle your personal information, please contact us so we can try to resolve it. You may also have the right to lodge a complaint with your local data protection authority.

12. International transfers

We may transfer, store and process your personal information outside the country in which you live. Where required, we rely on appropriate safeguards, such as Standard Contractual Clauses, for transfers from the EEA and UK.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the "Last updated" date above.