Orders

Return & Refund Policy

We want you to be confident in your purchase. If something isn't right, here's how returns and refunds work.

1. Return eligibility

You may request a return within 14 calendar days from the date of delivery. No reason is required. To be eligible, the product must be:

• Unused and in its original condition;
• Returned with its original packaging and all accessories;
• Requested within the 14-day window.

2. Return process

To start a return, reach out through our Contact page with your order number, your intention to return, and photos if the item arrived damaged or defective. After reviewing your request, our support team will send you return instructions by email.

3. Return shipping

Customers are responsible for all return shipping costs, unless the item arrived damaged or defective. We strongly recommend using a trackable shipping method, as we cannot be held responsible for packages lost in transit.

4. Refunds

Once your return is received and inspected, approved refunds are issued to your original payment method within 5 to 7 business days. Please note that original shipping charges are non-refundable.

5. Exchanges

We do not offer direct exchanges. If you'd like a different item, please return the eligible product and place a new order separately.

6. Policy enforcement

We reserve the right to reject returns that do not meet the conditions described above.