Orders

Shipping Policy

1. Order processing time

All orders are processed within 1 to 2 business days (Monday to Friday, excluding holidays). Once your order has been processed, you'll receive a confirmation email with your tracking details.

2. Shipping time & delivery estimates

We ship worldwide. Estimated delivery times, once the order has been dispatched, are as follows:

Please note that delivery times are estimates and may vary depending on customs processing.

3. Shipping costs

Shipping fees are calculated at checkout based on your location, order size, and shipping method. From time to time we run free shipping promotions, which are announced on our website.

4. Order tracking

You'll receive a tracking number by email after your order ships. Please allow up to 48 hours for tracking information to update.

5. Customs, duties & taxes

International customers may be responsible for applicable customs or import duties charged by their local authorities. We are not responsible for customs-related delays.

6. Shipping restrictions

We ship worldwide. In the rare case that an order cannot be delivered to your location, it may be cancelled and you'll receive a full refund.

7. Lost or delayed packages

Delays caused by carriers are outside our control. If your package is significantly delayed or appears lost, please reach out through our Contact page and we'll help investigate.